Remove smu.cleanersobtains.com From Your Browser

This page shows how to remove smu.cleanersobtains.com from Mozilla Firefox, Google Chrome and Internet Explorer.

Having problems with smu.cleanersobtains.com showing up in the lower left corner of your web browser? If so, you might have some potentially unwanted program installed on your system. I noticed smu.cleanersobtains.com in Mozilla Firefox's statusbar, but I guess smu.cleanersobtains.com can show up if you are using Chrome, Internet Explorer, Safari or Opera too.

Here's a screen dump of smu.cleanersobtains.com when it showed up on my system:

smu.cleanersobtains.com in the status bar

I noticed smu.cleanersobtains.com in the status bar while I did a search at the Google search engine. smu.cleanersobtains.com appeared in the status bar, after I had typed in the search terms and pressed the Enter key.

Here are some of the status bar messages you may see in your browser's status bar:

If this sounds like what you are seeing on your system, you almost certainly have some potentially unwanted program installed on your machine that makes the smu.cleanersobtains.com domain appear in your web browser. So don't flame the people that runs the site you were at when you first spotted smu.cleanersobtains.com in the status bar. They are apparently not responsible, but from the potentially unwanted program that's running on your system.

I'll try to help you with the smu.cleanersobtains.com removal in this blog post.

I found smu.cleanersobtains.com on one of the lab systems where I have some potentially unwanted programs running. I've talked about this in some of the previous blog posts. The potentially unwanted programs was installed on purpose, and from time to time I check if anything new has appeared, such as pop-up windows, new tabs in the browsers, injected ads on site that usually don't show adverts, or if some new files have been saved to the hard-drive.

So, how do you remove smu.cleanersobtains.com from your web browser? On the machine where smu.cleanersobtains.com showed up in the status bar I had a few programs installed, which are often referred to as "potentially unwanted". I removed them with FreeFixer and that stopped the browser from loading data from smu.cleanersobtains.com.

The issue with status bar messages such as this one is that it can be caused by many variants of potentially unwanted programs, not just the potentially unwanted program running on my computer. This makes it impossible to say exactly what you need to remove to stop the statusbar messages.

Anyway, here's my suggestion for the smu.cleanersobtains.com removal:

The first thing I would do to remove smu.cleanersobtains.com is to examine the programs installed on the machine, by opening the "Uninstall programs" dialog. You can open this dialog from the Windows Control Panel. If you are using one of the more recent versions of Windows you can just type in "uninstall" in the Control Panel's search field to find that dialog:

Uninstall a program search

Click on the "(Uninstall a program) link and the Uninstall programs dialog will open up:

Uninstall a program dialog

Do you see something suspicious listed there or something that you don't remember installing? Tip: Sort on the "Installed On" column to see if something was installed about the same time as you started getting the smu.cleanersobtains.com status bar messages.

The next thing to check would be your web browser's add-ons. Potentially unwanted programs often show up under the add-ons dialog in Google Chrome, Mozilla Firefox, Internet Explorer, Safari or Opera. Is there something that looks suspicious? Anything that you don't remember installing?

Firefox add-ons manager

Please also test to disable the web browser proxy and the system proxy on your machine. Did that stop the connections to smu.cleanersobtains.com?

I think most users will be able to identify and uninstall the potentially unwanted program with the steps outlined above, but in case that did not work you can try the FreeFixer removal tool to identify and remove the potentially unwanted program. FreeFixer is a freeware tool that I started develop many years ago. Freefixer is a tool built to manually find and remove unwanted software. When you've tracked down the unwanted files you can simply tick a checkbox and click on the Fix button to remove the unwanted file.

FreeFixer's removal feature is not locked like many other removal tools out there. It will not require you to purchase the program just when you are about to remove the unwanted files.

And if you're having difficulties deciding if a file is safe or potentially unwanted in the FreeFixer scan result, click on the More Info link for the file. That will open up a web page which contains more information about the file. On that web page, check out the VirusTotal report which can be very useful:

FreeFixer More Info link example

If that did not solve the problem, you can add a blocking for smu.cleanersobtains.com in the Windows HOSTS file.

Did you find any potentially unwanted program on your machine? Did that stop smu.cleanersobtains.com? Please post the name of the potentially unwanted program you uninstalled from your machine in the comment below.

Thank you!

Comments

Mark Neller writes

0 thumbs

DNS Unlocker was the offending program.
It high-jacked my DNS table, writing new entries, so needed to adjust the TCP/IP properties of my wireless connection back to default (auto).

# 8 May 2016, 19:12

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