Remove redirect.userreport.com From Your Browser

This page shows how to remove redirect.userreport.com from Mozilla Firefox, Google Chrome and Internet Explorer.

Did you just interrupt your work because you noticed redirect.userreport.com in your browser's status bar? You are not alone. I also got the redirect.userreport.com statusbar message while browsing. Please read on...

Here's how the redirect.userreport.com status bar message looked like when I got it on my system:

redirect.userreport.com in the status bar

I noticed redirect.userreport.com in the status bar and the network log while I was browsing a site that I know does not load or link to any content outside of the site.

Here are some of the status bar messages you may see in your browser's statusbar:

If you also see this on your machine, you probably have some potentially unwanted program installed on your computer that makes the redirect.userreport.com domain appear in your web browser. So there's no use contacting the owner of the site you were browsing. The redirect.userreport.com statusbar messages are not coming from them.

I'll try to help you to remove the redirect.userreport.com status bar messages in this blog post.

For those that are new to the blog: Not long ago I dedicated some of my lab computers and intentionally installed a few potentially unwanted programs on them. I've been observing the actions on these computers to see what kinds of advertisements, if any, that are displayed. I'm also looking on other interesting things such as if the potentially unwanted program auto-updates, or if it downloads additional software on the computers. I first spotted redirect.userreport.com in Mozilla Firefox's status bar on one of these lab machines.

So, how do you remove redirect.userreport.com from your browser? On the machine where redirect.userreport.com showed up in the statusbar I had a few programs installed, which are often referred to as "potentially unwanted". I removed them with FreeFixer and that stopped the web browser from loading data from redirect.userreport.com.

The issue with this type of status bar notification is that it can be caused by many variants of potentially unwanted programs, not just the potentially unwanted program running on my system. This makes it impossible to say exactly what you need to remove to stop the statusbar messages.

Anyway, here's my suggestion for the redirect.userreport.com removal:

  1. What software do you have installed if you look in the Add/Remove programs dialog in the Windows Control Panel? Something that you don't remember installing yourself or that was recently installed?

  2. You can also examine the add-ons you have in your browsers. Same thing here, do you see anything that you don't remember installing?

  3. Please also test to disable the web browser proxy and the system proxy on your computer. Did that stop the connections to redirect.userreport.com?

  4. If that didn't help, I'd recommend a scan with FreeFixer to manually track down the potentially unwanted program. FreeFixer is a freeware tool that I'm working on that scans your computer at lots of locations, such as browser add-ons, processes, Windows services, recently modified files, etc. If you want to get additional details about a file in the scan result, you can click the More Info link for that file and a web page will open up with a VirusTotal report which will be very useful to determine if the file is safe or malware:

    FreeFixer More Info link example

  5. As a last resort you can block redirect.userreport.com in the Windows HOSTS file.

Did you find any potentially unwanted program on your machine? Did that stop redirect.userreport.com? Please post the name of the potentially unwanted program you uninstalled from your machine in the comment below.

Thank you!

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